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In order to provide the quickest response time, we will not be holding phone hours for customer service. Please reach out to us using the Live Chat icon located on the bottom right corner of our website during normal business hours PST or by email anytime with questions, we will respond promptly. If you do not get an email response or a sales order notification in a timely manner, please check your email "spam" folder. Emails can be sent to service@sacramentocanopy.com or fill out the below email form.